Best 8 carpet
cleaner software for
small businesses [in
2024]

1. Vev

Who Is It For

Vev carpet cleaner software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features Overview

Vev's booking system is flexible, designed to meet the needs of carpet cleaners. It has a complete CRM system that allows businesses in every interaction with a client, or maintaining records of their preferences and histories.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Marketing tools within Vev help businesses promote new services or products effectively.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing
• $0 - $8.99

Website

https://vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

2. Jobber

Who Is It For

Jobber targets carpet cleaners. It's tailored to streamline client interactions, scheduling, and billing, emphasizing customer satisfaction. Ideal for those aiming to consolidate administrative tasks and bolster client relationships.

Features Overview

Jobber offers tools for efficient operations. The Client Manager centralizes customer information, while Scheduling and Dispatching ease job allocation. Invoicing and Follow-ups ensure prompt billing, supported by a Mobile app for accessibility. Online booking and Client Hub enhance customer interaction, while Job Forms and Quoting improve job accuracy. Credit Card Processing and Reporting tools offer insights for strategic planning. Mechanisms for 5-star reviews and email marketing attract new business. AI-powered tools optimize workflow and deliver insights. However, some users note concerns about the phone system's reliability and mapping limitations, affecting precise logistical operations.

Pricing

• Grow, $349/mo, Connect, $169/mo, Core, $69/mo
• $69 - $349

Website

https://getjobber.com

Pros

• Jobber offers ease of use and effective payment integrations, simplifying the workflow from quote to job completion.
• Users find it helpful for managing time, clients, and schedules efficiently.

Cons

• Some users encounter issues with Jobber's phone system, experiencing delays and dropped calls.
• Additionally, limitations in the mapping system, allowing only two route resets per day, can be frustrating for users reliant on this feature.

3. Service Titan

Who Is It For

Service Titan caters to carpet cleaners. Its comprehensive toolkit supports various business functions, from CRM to invoicing, making it suitable for businesses of diverse trades.

Features Overview

Service Titan offers a comprehensive toolkit for carpet cleaners, prioritizing efficiency and organization. It facilitates detailed customer record-keeping and communication logs through its CRM functionality. Scheduling and dispatching features ensure methodical job assignment and timely service delivery. The mobile app empowers technicians with real-time access to job details and customer information. Integrated invoicing and payment processing streamline billing practices, while marketing automation capabilities aid in crafting targeted campaigns. Robust reporting and analytics tools provide valuable insights for strategic decision-making.

Pricing

• ServiceTitan's pricing is custom and varies based on business size and requirements. Interested parties can request a quote from their website.
• N/A

Website

https://www.servicetitan.com

Pros

• The software from Current, based out of ATL, is praised for its ease of use, visual interface, and self-explanatory nature.
• Users appreciate the helpful and kind support staff at Service Titan, who are always ready to assist.
• They find Service Titan to be the best service software for service-related construction businesses, citing its user-friendly design and comprehensive job information.
• Integration with phone lines, a messaging board for technicians, and robust marketing tracking are also highlighted.

Cons

• Some users report encountering too many bugs and trouble areas with the basic software, expressing concerns about the company's rapid growth.
• Others have had negative experiences with onboarding processes and software from other providers.
• Additionally, there have been frustrations with missed calls not being properly notified, leading to customer dissatisfaction.
• However, it's noted that these experiences may have changed over time.

4. Housecall Pro

Who Is It For

Housecall Pro is tailored for carpet cleaners. It offers a comprehensive suite equipped with online booking, scheduling, dispatching, invoicing, and payment processing capabilities. Key features include built-in customer communication tools and integration with marketing automation, reporting, and analytics.

Features Overview

Housecall Pro transforms how carpet cleaners manage their day-to-day operations. It provides online booking and scheduling, enhancing customer engagement with timely notifications.

The software streamlines dispatching, invoicing, and payment processing. It also offers powerful customer communication tools and marketing automation, fostering client relationships. Additionally, detailed reporting and analytics provide insights. Also, its affordability makes it accessible to businesses of various sizes and budgets.

Pricing

• Starts at $69/month for the Starter plan, $109/month for the Professional plan, and $169/month for the Advanced plan.Free, $0/mo, Starter, $29/mo, Growing, $79/mo, Premium, $149/mo, Premium Plus, $349/mo
• $69 - $169

Website

https://www.housecallpro.com

Pros

• Enhanced customer engagement through scheduling notifications.
• Potentially leading to increased client satisfaction and higher spending.
• Affordability of the software making it accessible for businesses of varying sizes and budgets.
• Ease of use and organizational features contributing to improved efficiency and productivity.

Cons

• Limited support options.
• Difficulties in escalating problems to speak with someone directly.
• Rapid implementation of new features may lead to challenges in adapting to changes.
• Renewal decisions influenced by the hassle of transitioning to a new software.
• Potentially resulting in regrets.
• Lack of capability to provide necessary information when prompted by the account.
• Leading to potential losses during tax filing.

5. ServiceM8

Who Is It For

ServiceM8 caters to carpet cleaners. Its standout feature is a comprehensive mobile app designed for field technicians, for on-site efficiency.

Features Overview

ServiceM8's design focuses on simplifying the nuances of job scheduling and dispatching, allowing businesses to effectively manage their field operations. Its interface facilitates quick and accurate quoting and invoicing, enabling businesses to streamline their financial processes without overwhelming complexity. For technicians on the move, ServiceM8 offers a robust mobile app that ensures they have all necessary job details at their fingertips, enhancing efficiency and customer satisfaction. Additionally, its emphasis on personalized customer interactions and real-time messaging provides substantial support to field staff, making communication and billing more manageable. Integration with key accounting software ensures orderly financial management.

Pricing

• Free $0, Free $0, then $69/month for the Starter plan, $109/month for the Professional plan, and $169/month for the Advanced plan.Free, $0/mo, Starter, $29/mo, Growing, $79/mo, Premium, $149/mo, Premium Plus, $349/mo
• $0 - $349

Website

https://www.servicem8.com

Pros

• Ability to personalize customer interactions by addressing them by name, leading to enhanced customer loyalty.
• Efficient and responsive support staff provide exceptional assistance.
• Real-time messaging and access to photos facilitate on-road staff support and billing convenience.
• Simplistic interface with seamless integration capabilities with other essential software like accounting and email marketing.

Cons

• Lack of effective customer service support during issues, such as experiencing numerous duplicate jobs in the calendar over a short period.
• Difficulty in communicating with customer service representatives, with a preference for direct phone contact.
• Challenges in canceling the service due to poor customer service response and billing issues.
• Difficulty in canceling service despite being directed to log in, resulting in continued billing for another month.

6. Service Autopilot

Who Is It For

Service Autopilot caters to carpet cleaners seeking a comprehensive solution for streamlining operations and boosting productivity. Ideal for small to mid-sized companies; Service Autopilot is tailored for businesses aiming to automate repetitive tasks, manage their workforce efficiently, and provide service to their clients.

Features Overview

Service Autopilot offers a robust suite of tools designed to address the specific needs of carpet cleaners. Key features include job scheduling and dispatching, allowing companies to assign tasks to their crews and optimize their routes for maximum efficiency.

The platform also includes client management functionalities, such as CRM tools and invoicing capabilities, to help businesses keep track of their customers and streamline their billing processes. Additionally, Service Autopilot offers mobile apps for field workers, allowing them to access job details, capture client signatures, and track their time on the go.

Overall, Service Autopilot allows field service businesses to operate more effectively and deliver exceptional service to their clients.

Pricing

• Pricing starts at $69/month per user for the Basic plan, $99/month per user for the Pro plan, and $149/month per user for the Pro Plus plan.
• $69 - $149

Website

https://www.serviceautopilot.com

Pros

• The software package appeared promising as a powerful tool to reduce office work, with some excellent individuals within the company.
• Its many customizable options make it suitable for both large-scale companies and small service businesses, serving as a valuable asset.
• Once learned, the program proves to be amazing, with great customer service and a responsive team at Service Autopilot that listens to user needs and strives to implement improvements.

Cons

• Issues with integration to Quickbooks Online, leading to frequent balance discrepancies between programs, are a source of daily frustration.
• Users express ongoing headaches with Service Autopilot due to significant time and financial investments in its implementation.
• The program is buggy, leading to regular frustrations for clients and presenting a steep learning curve due to its detailed nature.

7. Joblogic

Who Is It For

Joblogic targets carpet cleaners. It caters to those requiring a comprehensive toolset including job scheduling, customer portals, and invoicing, with a focus on compliance features such as F-Gas regulations and Gas Certificates.

Features Overview

Joblogic offers a diverse range of functionalities tailored to carpet cleaner needs. It seamlessly integrates with accounting systems, streamlining asset management and simplifying boiler servicing.

The platform provides customized customer alerts, multiple payment options, and dynamic dashboard reporting for transparency and convenience. Ensuring regulatory compliance is prioritized through features like F-Gas compliance and gas certificate issuance.

The software excels in job scheduling, real-time tracking, and mobile engineer application access for on-the-go task management. It supports invoicing, job costing analysis, and purchase order management, enhancing financial operations. Integration with PartsArena aids in part identification, while route optimization saves time and resources.

Pricing

• Basic $$61.20 USD Premium $74.80 USD
• $61.20 - $74.80

Website

https://www.joblogic.com

Pros

• The software development team is attentive to user needs, open to suggestions, and focused on delivering benefits to users.
• Great company and trainers provide confidence in using the system.
• Outstanding customer service with a friendly and personalized approach.

Cons

• Poor and slow customer service with promises of resolution but no action.
• Workaround solutions are time-consuming compared to alternatives like spreadsheets.
• Concerns about the web-based nature of the software and potential risks associated with storing sensitive data.
• Addresses lone working health and safety issues and streamlines administrative tasks, but lacks partial refunds or additional assistance.

8. ZenMaid

Who Is It For

ZenMaid targets carpet cleaners. It's designed for owners seeking a comprehensive solution to manage their business.

Features Overview

ZenMaid provides a toolkit for organizing and streamlining carpet cleaners. Scheduling and booking functionalities ensure efficient appointment planning, while client management enhances service personalization and response times.

Task management aids in assignment and progress tracking, while invoicing and billing simplify financial transactions. Reporting and analytics offer insights for informed decision-making.

The mobile app facilitates on-the-go management, praised for its convenience and user-friendly interface. Challenges like accessing customer history and sales tax compliance have been noted, particularly in regions like New York.

Pricing

• Starts at $49/month for the Essential plan, $99/month for the Plus plan, and $199/month for the Premium plan.
• $49 - $199

Website

https://www.zenmaid.com

Pros

• Great app, easy to use with a lot of interesting features, offering a great quality-price ratio.
• The training materials provided facilitate the learning curve of new software.
• Having someone else manage the software alleviates daily responsibilities.
• Clients appreciate the updates and reminders, with the software's simplicity and ease of use being particularly praised.

Cons

• The app functionality is lacking, leading to a preference for the web version.
• Some users experience difficulties in accessing customer cleaning history and encounter issues with billing, particularly regarding sales tax discrepancies in New York.
• However, overall feedback is positive, with users expressing a desire to utilize all available features.