Best 7 pharmacy
software for small
businesses [in 2024]

1. Vev

Who Is It For

Vev pharmacy software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features Overview

Vev's booking system is flexible, designed to meet the needs of pharmacies. It has a complete CRM system that allows businesses in every interaction with a client, or maintaining records of their preferences and histories.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Marketing tools within Vev help businesses promote new services or products effectively.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing
• $0 - $8.99

Website

https://vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

2. AthenaCommunicator

Who Is It For

AthenaCommunicator caters to pharmacies seeking streamlined patient engagement without added complexity. Ideal for those desiring seamless online scheduling, health record access, and diverse payment options.

Features Overview

AthenaCommunicator revolutionizes pharmacies with its suite of communication tools. Offering one-on-one scheduling and demos, it ensures a deeper understanding of patient needs. Patients enjoy 24/7 health record access and convenient online scheduling with flexible payment methods.

The platform targets operational efficiencies through automated messaging, reducing staff hours dedicated to patient outreach and minimizing appointment no-shows. It aids practices in maximizing patient collections, highlighting its effectiveness in financial management. Additionally, the initial cost may not cover essential medical practice management or billing tools, which are crucial for some pharmacies.

Pricing

• N/A
• N/A

Website

https://www.athenahealth.com

Pros

• Very comprehensive software geared towards large practices.
• Personalized need-based quote.
• HIPAA compliant.
• Starting monthly rate relatively low.

Cons

• Third-party software integrations with a fee.
• Lacks transparent pricing.
• Starting price doesn’t include medical practice management software or medical billing tools.

3. DocStation

Who Is It For

DocStation caters to pharmacies seeking to streamline health records, medical billing, and patient care. It uniquely addresses clinical program management, ideal for pharmacies prioritizing efficiency and patient services. It's suited for those consolidating tasks and patient engagement, especially those modernizing practices to meet industry standards.

Features Overview

DocStation offers a robust solution in pharmacy software, enhancing health records, billing, and revenue cycle management. Its standout feature, Innovative Auto-Billing, integrates dispensing and clinical workflows, maximizing revenue and reducing administrative load by up to 80%.

The platform ensures a close connection between pharmacy services and medical benefits, automating billing for specific services and ensuring compliance with industry regulations.

DocStation enables efficient revenue capture, signaling improved practices and patient care.

Pricing

• N/A
• N/A

Website

https://docstation.co

Pros

• Innovative Auto-Billing functionality revolutionizes revenue streams for pharmacies.
• Streamlining workflow and maximizing revenue from clinical services.
• Reducing administrative burden by 80%.
• Integrating dispensing and clinical workflows for a streamlined experience.
• Bridging the gap between pharmacy and medical benefit.
• Automating the medical billing process.
• Providing confidence in payment for specific services.
• Enabling pharmacies to capture revenue for specialty products and direct patient care activities.

Cons

• Limited compatibility with certain pharmacy management systems.
• Potential learning curve for staff adjusting to new workflow processes.
• Reliance on AI technology may lead to occasional errors or misinterpretations.
• Possible initial implementation challenges for pharmacies with complex billing structures.
• The need for ongoing updates and maintenance to ensure optimal performance.

4. Enliven Health Care Scheduler

Who Is It For

Enliven Health Care Scheduler is tailored for pharmacies aiming to elevate patient care and operational efficiency. It suits those prioritizing medication adherence, patient retention, and flu vaccine readiness.

Features Overview

Enliven Health Care Scheduler integrates Clinical, Engagement, Financial, and Insights Analytics Solutions, empowering pharmacies with comprehensive tools. Key features include medication synchronization for improved adherence rates and revenue optimization targeting financial health.

It emphasizes enriched patient engagement through personalized communications and omnichannel strategies. With Enliven360, pharmacies can launch high-value clinical services contributing to better health outcomes and growth. The platform addresses challenges like staffing shortages by streamlining workflows and supporting a wider range of services, including flu vaccine readiness.

An option for pharmacies striving to excel in a competitive healthcare landscape.

Pricing

• N/A
• N/A

Website

https://enlivenhealth.co

Pros

• Enhanced vaccine scheduling capabilities.
• Streamlined processes.
• Improved patient care.

Cons

• Dependency on technology.
• Learning curve.
• Compliance challenges.

5. Acuity Scheduling

Who Is It For

Acuity is a customizable appointment scheduling software that serves a wide range of businesses, including pharmacies. It offers online booking and payment integration within a custom-branded interface, enabling clients to book services conveniently. This flexibility makes it a good choice for business owners looking to offer their customers an efficient way to schedule appointments without losing the personal touch of their brand.

Features Overview

Acuity Scheduling provides a simple process for both service providers and their clients, making appointment booking and management intuitive and efficient. Clients gain the autonomy to book their own appointments through a customizable booking page, tailored to match the unique branding of the business.

The platform integrates payment processing, enabling businesses to secure payments at the time of booking. Acuity Scheduling enhances client communication by automatically sending appointment notifications and reminders, reducing the likelihood of no-shows and miscommunications.

Pricing

• Emerging $16 /month Growing $27/ month Powerhouse $48 /month
• $16 - $48

Website

https://acuityscheduling.com

Pros

• Knowledgeable customer service team.
• Several integrations possible.
• Intuitive to use.
• Good training available.
• Easy and accessible for businesses and customers alike.

Cons

• Some areas of improvement in the scheduling.
• Users sometimes find it time-consuming in order to master the app.

6. HoneyBook

Who Is It For

HoneyBook is designed for pharmacies looking for an all-in-one solution to manage client interactions and financial transactions. Its unique offering includes HoneyBook AI, facilitating smarter, automated client communications without the need for deep technical knowledge.

Features Overview

HoneyBook centralizes critical operations with its integrated suite, tailored for modern business needs. The platform's invoicing system facilitates prompt billing and payments, eliminating the common delays associated with manual handling. Payments are not only facilitated online but also secured, providing both businesses and their clients with peace of mind.

The proposal feature combines invoices, contracts, and payment gateways into a unified client booking experience. Automation takes center stage in alleviating repetitive tasks. HoneyBook AI offers insights into operational efficiencies and revenue opportunities, enabling businesses to make data-driven decisions for growth and improvement.

Pricing

• Starter: $9.50/month for your first 3 months, then $19/month. Essentials: $19.50/month for your first 3 months, then $39/month. Premium: $39.50/month for your first 3 months, then $79/month.
• $9.50- $79

Website

https://www.honeybook.com

Pros

• Create professional documents and emails effortlessly with HoneyBook's templates designed for DJs.
• Invoice templates cater to various billing needs, while contract templates ensure legal protection.
• Brochure templates allow for flexible presentation of services and packages.
• Proposals seamlessly combine invoicing, contracts, and payment for quick gig conversion.
• Questionnaire templates facilitate client event understanding and feedback collection.
• Email templates streamline communication at every stage of the client process.
• HoneyBook's comprehensive template offerings save time and enhance professionalism for DJs.

Cons

• Potential learning curve during the transition to a new system.
• Dependency on internet connectivity for real-time notifications and updates.
• Possible need for customization to fit specific business requirements.
• Processing fees associated with online payments, although competitive with other platforms.

7. RxAppointments

Who Is It For

RxAppointments caters to pharmacies seeking streamlined appointment management and customer interaction solutions. Ideal for pharmacies valuing efficient appointment scheduling and patient communication in a secure environment.

Features Overview

RxAppointments offers a robust suite of features, revolutionizing pharmacies' operations and patient engagement. Core functionalities include appointment management, enabling easy scheduling for both patients and providers.

Comprehensive customer management tools maintain patient records efficiently. Services management ensures cataloged healthcare services and streamlined provider scheduling.

Integration with Google Calendar and online forms simplifies appointment booking and information access. Additional features include multi-language options, email notifications, and private booking for enhanced privacy. Embedded payment links facilitate secure financial transactions.

Pricing

• Starter: $14/month, Growing Team: $25/month, Business Team: $270/year, HIPAA: $49/month
• $14 - $270

Website

https://rxappointments.com

Pros

• Increased medication access.
• Convenient healthcare.
• Breaks barriers.
• Essential during pandemic.
• Offers solutions.
• Innovates care delivery.
• Expands treatment access.

Cons

• Connectivity issues.
• Lack of quality assurance.
• Lack of communication.
• Expensive fees.
• Profit-driven model.
• Conflict of interest risks.
• Trust concerns.
• Technology dependency.
• Fragmented care.
• Misaligned incentives